I'm B.L. Ochman, and I've been helping blue chip companies incorporate new media into their marketing mix since 1996.

I'm an accomplished and expert digital strategist, certified YouTube Channel Creator, president of whatsnextonline.com and publisher of What's Next Blog.

I'm CEO of Maximum-Plus.com Live-streaming event production & all things Google+, serving leading brands, associations and agencies.

I contribute to Ad Age Digital Next, Social Media Today and others. On Twitter, I'm @whatsnext. Find me on Google+

I'm also co-founder of the pet lovers' site and blog, Pawfun.com - where you can use favorite photos of your pets to create and send free Pawfun photo e-cards.

Friday, October 9, 2015

#AskTrump Twitter Debacle, Lady GaGa’s Viral Video; #PigGate

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Beyond Social Media Show 113


Co-hosts B.L. Ochman and David Erickson discussed the massive VW emissions scandal; #PigGate – Prime Minister David Cameron and the pig; #AskTrump Twitter debacle; Lady GaGa’s powerful new music video “Til It Happens to You, and much more on episode 113 of our award-winning fast-paced 1/2 live broadcast for advertising, marketing, PR and digital communications professionals.

The video is time-stamped. Click on a time in brackets to go directly to any segment.





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BL Ochman | September 26, 2015 | Permanent Link | Comments (0) | TrackBack (0)

Arrested for making clock, 14 year-old becomes overnight geek celebrity

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By B.L. Ochman

Ahmed Mohamed wins support from Obama, Hillary, Zuckerberg, Google, Twitter, NASA, MIT, and more

Ahmed-Mohamed-IStandWithAhmedWhen he was handcuffed and brought to juvenile detention by Houston Police on Monday, Ahmed Mohamed, a 14-year-old freshman at MacArthur High School in Irving, TX, who likes to invent things and wants to go to M.I.T., found himself in the midst of a social media hurricane reflecting the highly charged debates about immigration, terrorism and the Muslim religion.

Tweet & #IStandWithAhmed Go Viral

By Wednesday, Ahmed had a Twitter account with more than 83,000 followers, the #IstandWithMohamed hashtag, shared more than 800,000 times, and more than 370,000 Tweets, rising at 2,000 Tweets per minute, according to Twitter Data. And by Wednesday, Ahmed had been invited to The White House by President Obama, to the Google Science Fair, to the Facebook and Twitter and Makerbase offices, and received scores of other offers.

His humble first Tweet said “Thank you for your support! I really didn’t think people would care about a muslim boy. #Thankyouforstandingwithme #IStandWithAhmed”


The #IStandWithAhmed hashtag was created by Amneh Jafari, who wrote, “If his name was John he would be labelled as a genius. Since its Ahmed he’s labelled as a “suspect”. #doublestandards #IStandWithAhmed.” She is a 23-year-old psychology student at the University of Texas Arlington (UTA).

Tweet-stats-IStandWithMohamed Ahmed told reporters it was “very sad” that his teacher thought his clock was a threat. “I built a clock to impress my teacher but when I showed it to her she thought it was a threat to her. I’m very sad that she got the wrong impression of it.”

Ahmed’s father Mohamed Elhassan Mohamed, who is originally from Sudan, praised his son’s ingenuity, saying he fixes everything around the house, including his father’s car, elecrticity, phone and computer.

“Having the skill and ambition to build something cool should lead to applause, not arrest,” said Mark Zuckerberg, Facebook CEO. “The future belongs to people like Ahmed,” Zuckerberg said. “Ahmed, if you ever want to come by Facebook, I’d love to meet you. Keep building.”

Seemingly non-plussed by his sudden celebrity, when asked if he had any message for other young gadget-builders, he said,
“Go for it,” he said. “Don’t let people change who you are.”

BL Ochman | September 17, 2015 | Permanent Link | Comments (0) | TrackBack (0)

Kids send R2D2 to Space, Diabolical iPhone Subscriptions

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Beyond Social Media Show, Episode 111

Co-hosts B.L. Ochman & David Erickson discussed the diabolical new iPhone subscriptions and Apple TV apps; a tasteless 9/11 gun shop promotion; the Pope Francis commemorative toaster; philanthropic porn prizes; LEGOs in space; augmented reality Pokemon; a Golden groupie; Donaldo Tumpez; Google & Twitter’s answer to Instant Articles; Washington Post’s ad blocking statement; plus great new apps and important stats and a whole lot more on our award-winning, fast-paced half hour live podcast.


Worst Digital Cases

Best Digital Cases

Shiny New Stuff


Beyond Social Media Show is now on iTunes & Stitcher!

We’d be wildly appreciative if you would give us a review:

The Daily Numbers

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BL Ochman | | Permanent Link | Comments (0) | TrackBack (0)

Should your brand be on Blab.im?

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By B.L. Ochman

Periscope and Meerkat are old hat. Yes, already.

Blab-owl-loadingThe new kid on the block is Blab.im – real-time live streaming video conversations for up to four people at a time. The audience watches, can comment within the Blab and on Twitter, and can switch places with the original chatters.

How should brands be thinking about Blab? Is it just a flash in the pan? Or a sea change in communication? Read on.

What Blab.im is

Blab’s new, easy, fun, free, completely interactive and on 24/7. Its creators drop into Blabs all the time (they don’t seem to sleep) and they update features in real time.

Unlike podcasting or other forms of live streaming, which are essentially one to many broadcasts, Blab participants can see, hear and chat with each other in real time, while simultaneously Tweeting about the Blab. And, oh yes, the immediacy of Blab is addicting.

Time spent on Blab already rivals Netflix & TV

Right now, average time being spent on Blabs, according to its CEO, Shaan Puri, is 64 minutes. That is mind-boggling given our short and fractured attention span, which is said to lag behind that of a goldfish.

When you get into a Blab, there’s so much going on that you only realize later that you just gave up two hours of your life, and/or that it’s 1 a.m.

Among those who drop into Blabs are Spencer Pratt & Heidi Montag from the Hills, Al Jazeera, T-Mobile CEO John Legere, and people from all walks of life who sometimes end up getting on airplanes to meet in real life.

Blab.im is social media city

There’s already a Blabaholics group on Facebook, and a Blab Rehab Show for the platform’s addicts. It’s a Blab, natch. That’s because Blabs start with the intention of lasting 30 minutes and end up streaming for hours on end. Sometimes, the host leaves and participants start a new blab where the conversation continues. And here’s a collection of Tweets from fans who love Blab.

The new Blab.im platform is ready for brands

Blab can become a terrific platform for:

  • Holding town halls with executives taking questions from the community
  • Running contests
  • Holding career days for students to ask questions about working for the company
  • Featuring talks by your experts
  • Sponsoring live Blab events
  • could be a terrific platform for a book club, perhaps sponsored by a major publisher (if any of those still exist)
  • Video interviews that can be embedded in blogs
  • Concerts – two songwriters met in a Blab, composed a song together in real-time, recorded it and have performed it live several times since.
  • Raising money for charity (already money has been raised for clean water http://blabtalk.com/how-blabtalk-provided-clean-water-for-100-people/ and for NoKidHungry)
  • Interactive after show chats for existing Hangouts, radio, TV and news shows on traditional platforms
  • Talk shows with specific topic formats, which can be very specialized
  • Political Campaigns, as a perfect showcase for candidates town hallsv
  • Product demos
  • Conducting interactive product training sessions
  • Office hours to interact with customers and followers
  • Live mobile reporting from conferences and shows
  • Creating posts, Pins, Tweets, trailers and graphics from points made in Blabs
  • Embedding edited, branded Blabs in blogs, Instagram, websites, Facebook, YouTube, LinkedIn or email

What Blab isn’t

Blab is not a substitute for Hangouts on Air, Crowdcast, GoToMeeting, or Skype. It will not offer private or paid meetings, says Puri, and it doesn’t want to compete with existing platforms. Each of those platforms has its own advantages and shortcomings. Blab, says Puri, does not want to duplicate features of other platforms.

Hangouts, for instance, are integrated with YouTube and all other Google products. So screen sharing and other collaborative features are enabled for public, private, free or paid sessions. But Hangouts has a steep learning curve for those who want professional results and many people find that daunting.

How Blab works


Here’s a screenshot from a Blab hosted by Ronnie Bincer, with me, Chef Dennis Litley and Michael Thomas discussing the role of video in building trust and marketing. You can watch the replay here.

Blab, which is free, is spectacularly simple to use, has features you won’t find on other platforms (yet) and is a very quick way to reach and engage with a vast new audience worldwide.

The key to Blab’s instant popularity is that it is essentially plug and play. It works on both desktop and mobile devices, and the two integrate seamlessly. And it is being constantly updated, in real time, by Team Blab, 12 people who work out an office in San Francisco. Here’s their step-by-step guide to Blabbing.

To participate, you sign in to Blab – via the Chrome browser on desktop, or on mobile device for Android or iOS – with your Twitter account, which also provides your Blab handle. (My Twitter handle, for example, is @whatsnext and whatsnext is also my screen name on Blab https://blab.im/whatsnext )

As a host, you get to accept callers into the Blab, and kick them out as well. You cannot control who partcipates in the comments, yet, but you can report spammers and trolls. The host will get the downloadable MP4, MP3, and embed code once the recorded Blab has ended. The MP4 can be edited, branded and uploaded to YouTube, Vimeo, a website, etc.

Team Blab’s constant presence

Still in Beta, after a soft launch in April, Blab evolves daily. Puri (@ShaanVP), Brittany Metz @BrittanyMetz, Community Manager, and CTO Furqan Rydhan @FurqanR frequently join Blabs and hold Town Meetings to ask what features we’d like them to add. And then, astoundingly, they add them! PitchCrafts are also held regularly so startups can pitch prominent VCs.

Seamless mobile integration and video recording

One of Blab’s more valuable offerings is the ability to Start a Live Blab session from Mobile devices and have all the same features that are available on desktop. No other streaming platform offers that option.

Unlike any other platform, the host an even pause the recording and go “off the record” and it’ll be cut from the final recording! The host also has the ability to change the topic mid-Blab. Recordings can be up to 6 hours long.

Who’s the money behind Blab?

Blab has a bit of a complicated heritage. It was incubated at Monkey Inferno, a San Francisco-based incubator which has since been dissolved. Blab’s co-founder and main investor is Michael Birch, who created Bebo, a messaging app that was sold to AOL in 2008 for $850 million.

Birch bought Bebo back in 2013 for $1 billion and created Monkey Inferno with the same team that built Bebo, including CEO Shaan Puri. Blab spun off as its own company in January 2015, with Birch as its main investor and Puri as CEO. “That kind of financial security means we’re a fast-paced but low-stress workplace,” says Puri. “When we saw the way Blab was taking off, and saw the potential of the project, we doubled down to focus entirely on Blab,” he explained. The Beta of Blab launched in April.

What’s Blab’s business model?

None, so far. The goal, says Puri, is to build the audience to the point where it becomes possible to make money. Brands, he says, are usually late to the party. When they see that you have people’s attention, they take a close look.

Smart brands should take a look right now because the average active user is currently spending 64 minutes a day on Blab – making it a close competitor to TV and Netflix.

There is, without a doubt, a bit of mania on the platform. But many think that frenzy is just beginning.

More quantity than quality right now?

“We just make the tool,” Puri says. “The people make the products.” Creating something people will actually want to watch is another thing entirely.

Right now, Blab is a shiny new object and a lot of fun. There’s much more quantity than quality right now. People who don’t know anything about lighting or sound are jumping into Blabs and looking terrible. It’s like to early days of YouTube when people just uploaded home video that looked dreadful. “Right now this is new,” Puri says, “and game gets raised as the platform evolves.”

I’m enjoying the frenzy, but already bored by the hours-long talk fests that have no beginning, middle and end – often by people who should know better.

That said, I think Blab is terrific and I’m glad to have it in the toolbox. I’m also glad that people are coming to Twitter, but as someone who’s been there since 2007, I think they’ll see that just getting a Twitter handle is not the same as developing a following. Just saying

What about monitoring and analytics?

Social relationship monitoring companies like Brandwatch, Hubspot, Sprinklr et al need to start monitoring Blab and creating metrics for brands.

And Blab needs to start providing stats and analytics, which are said to be in the works. And around Blab, in the works could be 15 minutes from now.

What about Twitter and Blab?

In the past, Twitter has blocked platforms that used their name, their API. Given that the only way to sign in to Blab is through Twitter, this could present a future danger. But Blab is bringing new users to Twitter on a daily basis. That should be appealing to investors since audience growth has been one of Twitter’s core issues.

What’s the Bottom Line on Blab?

In the end effect, Blab’s eventual success is going to be about good guests, good topics and shorter segments. And those are the very things that create opportunities for brands.

Now is the time for brands to take a close look at Blab and jump in to learn more.

BL Ochman | September 10, 2015 | Permanent Link | Comments (0) | TrackBack (0)

Force Friday, Blab.im’s Spectacular Rise: Beyond Social Media Show 110

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Co-hosts B.L. Ochman and David Erickson discussed Blab.im’s spectacular rise; McDonald’s McWhopper of a Marketing Mistake; Rand Paul’s App #FAIL; brave acid victim’s video goes viral; Hipster Barbie’s hilarious Instagram spoof; impact of photo of drowned Syrian boy; Force Friday; and lots more on episode 110 of award-winning Beyond Social Media Show.

Worst Digital Cases

Best Digital Cases

Shiny New Stuff


Beyond Social Media Show is now on iTunes & Stitcher!

We’d be wildly appreciative if you would give us a review:

The Daily Numbers


B.L. Ochman

David Erickson

BL Ochman | September 6, 2015 | Permanent Link | Comments (0) | TrackBack (0)

How the Google-Twitter Partnership Changes SEO for Brands

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By B.L. Ochman


Social Relationship Management Heats Up for Brands

In a move that changes the SEO game for brands, Google is now including real-time Tweets in its desktop search results. They made the announcement in a Tweet, natch.

Results show recent Tweets in carousel format for searches on a person or brand’s name. Approximately 5 Tweets are shown, generally close to the top of the main search page. Tweets began appearing in mobile search results since May, but this desktop rollout – for English language only right now – has been slow in coming.

A win-win partnership

The partnership is a win-win for Google and Twitter. Google gets access to more real-time news results, and Twitter gets broader exposure, which should please investors and advertisers. The move also adds fuel to rumors that Google is considering buying Twitter. I’d bet on that outcome!

A challenge for brands

Tweets now become an even more critical part of the SEO puzzle, and brands need to pay 24/7 attention to content appearing in their Twitter stream. That’s because Tweets can influence consumer behavior. Complaints, and brand response to them, will gain even wider exposure, making it really bad business to ignore consumer input.

Searchers also will know if a brand Tweets infrequently or repeats the same Tweets many times. That kind of content is likely to discourage visits to brand sites.

Social relationship management platforms benefit too

The other winners in the formula are social relationship monitoring platforms like Brandwatch, Sprinklr and StatSocial, each of which help brands monitor their social presence and alert them to immediate issues.

Images Help Tweets Stand Out in Search Results

Including images in Tweets is more important than ever, because they attract the eye in search results. Here’s how an image shows in a recent search on my name:


Google search tracks #Hashtag Tweets Too

The latest Tweets for #hashtags and trending news stories related to them also show in search results. Here are some recent results for hashtags #DonaldTrump and #AshleyMadisonHack


SEO gets even more complex, beginning today. Ignore these changes at your reputation’s peril.

BL Ochman | August 22, 2015 | Permanent Link | Comments (0) | TrackBack (0)

Google Hangout Video Calls & Hangouts on Air Now Easier to Start

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By B.L. Ochman


Both types of Google Hangout video conferencing apps – Hangout Video Calls and Hangouts on Air – now have their own stand-alone start pages. The new start pages are a clear indication of two things – that Google wants to increase emphasis on their excellent and multi-featured video conferencing apps and that they still suck at explaining the difference between the two.

Dear Google: How about calling Hangout Video Calls “Google Video Calls” because that is what they are. Then it would be clear that Google Hangouts on Air are NOT Google Video Calls. Just saying….

Hangout Video Call features:

1. Create a video call with anyone who has a webcam or camera on their computer,
2. Or to make a video phone call to them with your Google Voice phone number
3. Have a text chat with them which can include links and images.

You can start a Hangout Video Call from within gMail as well as from the new landing page.

Hangout video calls cannot be recorded, but Hangouts on Air can. Creating one starting page for both types of conferencing would make the differences clear. But Google does not seem to like to make any of its announcements clear. Sigh.


Hangouts on Air features:

Hangouts on Air are a remarkable – no cost – video conferencing/chat that up to 15 people can join and an unlimited number can watch and interact with the live event. The feature is unique to GooglePlus and it quite simply antiquates platforms like GoToMeeting.

Hangouts on Air place an amazing array of tools at your fingertips. With the click of a mouse, you can hold a chat with 10,000 of your closest friends (just like President Obama or NASA), share slides and collaborate on documents with colleagues and clients, broadcast a performance or a concert, conduct on the street interviews, or set up a weekly talk show that you broadcast globally from your living room.

Hangouts can be public or private, free or paid. You can choose to record them, in which case they are automatically added to a connected YouTube channel where they can be edited, branded, time-stamped and search optimized.

David Erickson and I co-host the award-winning weekly Beyond Social Media Show podcast via Hangout.

I’ve produced virtual field trips for school districts, private online arbitration for attorneys, and scores of meetings, demonstrations and webinars using Hangouts.

Ways companies use Hangouts on Air are myriad

Here’s a Hangout I produced with the social media editors of NASA and The NY Times explaining how and why they use Hangouts on Air

Here are 26 examples of companies large and small using Hangouts as their Intranet.

Here are six Great Examples of G+ Business Hangouts on Air: from career counseling to Chinese classes.

Is there a learning curve for Hangouts on Air?

You bet there is! Just like there’s a learning curve for Excel, or Photoshop, or Canva, or gmail, or anything you do that involves varying levels of possibility.

I can teach you all about Hangouts on Air, show you the minimal equipment you need for lighting and sound, and help you get up to speed on one of the most remarkable platforms you’ll find online.

HT to Ronnie Bincer

BL Ochman | August 17, 2015 | Permanent Link | Comments (0) | TrackBack (0)

Bic Pens’ Women’s Day salute offends women

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“Look like a girl. Think like a MAN” graphic: Spurs Outrage on Twitter and beyond

Bic Pens, no stranger to offending women, has done it again. This time, Bic offended women on Women’s Day.

Happily, a Tweeter named Harmony fixed it.


Bic Pens apologized on Facebook, twice. The first time they said they thought they were “empowering” women. Then they deleted that comment. But, of course, what goes online stays online:


Dear Bic Pens: you really must stop writing.

Bonus Link: ‘BIC for Her’ pen is lambasted as hundreds of women hijack Amazon reviews
That time, hundreds of women, and a few intrepid men, had a wonderful time lambasting Bic Pens on Amazon.com for their “thin barrel designed to fit a women’s hand” and “an elegant and unique feminine style.”

HT/Karma Martell

BL Ochman | August 13, 2015 | Permanent Link | Comments (2) | TrackBack (0)

Hillary Clinton and Jeb Bush Interns’ Photoshop War

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By B.L. Ochman

In a political season where not much seems to make sense, Hillary Clinton and Jeb Bush are battling for social media supremacy – and it gets pretty silly sometimes.


In what clearly had to be an attack of the PR interns: Hillary Clinton and Jeb Bush had a Photoshop war on Twitter. It started with Hillary talking about issues and quickly devolved.

But, hey, at least THEY were discussing issues, unlike the leading Republican clown, er, I mean candidate.

Hillary’s team Tweeted:

And Jeb’s team responded:

But they’re not done!

My favorite response:

Trying too hard to be hip Read More…

BL Ochman | | Permanent Link | Comments (0) | TrackBack (0)

D.C. Diner’s Donald Trump Sandwich: Full of Bologna

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American City Diner in Washington, D.C. is offering a $6.95 Donald Trump Sandwich which is full of bologna.

Owner Jeffrey Gildenhorn said he was inspired to create the sandwich by Donald Trump’s outlandish ways, according to WJLA.

The sandwich is advertised on the marquee outside the restaurant located at 5532 Connecticut Ave. NW.


BL Ochman | August 11, 2015 | Permanent Link | Comments (1) | TrackBack (0)
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