Wal-mart ran an ad in the Arizona Sun on Friday using an image of Nazi book burning to encourage people in Flafstaff to vote against Proposition 100 which seeks to limit Wal-mart expansion. Wal-mart says it will run another ad apologizing for a major mistake, but its ad agency is making the situation much worse with its totally insensitive comments.
“We wanted people to think about the freedoms we enjoy in America. The intent was wholly honorable and good,” said Chuck Coughlin, president of Highground Inc., a Phoenix consulting company that created the advertisement. “We will not back away from substance of the ads . . . People make mistakes. They move on,” he said. Yeah, but first, Mr. Public Relations Disaster, they apologize.
At issue is a proposed zoning change that would limit large stores that sell groceries and that would effectively prevent a Flagstaff Wal-Mart from adding a grocery store.
Wal-mart Ad Agency Makes Nazi Ad Situation Worse
BL Ochman | May 15, 2005 | Permanent Link | Comments (2) | TrackBack (
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Categories: Advertising Campaigns, Business Communications, Commentary, Marketing Strategy, Worst Practices
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I agree, BL. This Wal-Mart ad is totally insensitive and the least Highground can do is apologize. My grandparents were permanently affected by the horrors of Nazi Germany. Not only would you think Wal-mart would not ever want to be connected to such horrors, but Highground also indirectly implies that voters in Flagstaff should act like Nazis.
Even if Highground never intended this implication, it shows severe shortsightedness and lack of careful consideration.
I just caught this story now…
My first thought was my god – what were the advertising people thinking???!!!
Now after hearing what they were thinking, I’m convinced they’re NUTS.
They were using “The Apology Excuse” – which isn’t a real apology at all.