I'm B.L. Ochman, and I've been helping blue chip companies, agencies and associations incorporate new media into their marketing mix since 1996.

I'm a multi-media content creator, live-stream event and podcast producer, journalist, ghost writer, social strategist and producer of socially shareable videos.

Let's talk about how I can help you.

I co-host and produce the award-winning weekly Beyond Social Media Show

I contribute to Ad Age Digital Next, Social Media Today and others. On Twitter, I'm @whatsnext.

Posts tagged Rent-a-Kvetch

Why nothing else matters if your customer service sucks
New Balance – Customer Service As It Should Be!
Eight Secrets You Never Knew About Me
Atlanta Constitution Interviews Me on How to Kvetch Effectively

Binary Options