When I renewed two of my domains today at 000 Domains, there was a button that said “Get a $10 Cash Reward: click here.” Innocently, I clicked for more information. But it wasn’t me who got information, it was Reservation Rewards.
Reservation Rewards had been given my credit card and personal information by 000 Domains and charged my credit card a fee for membership without telling me what that fee was or giving me a chance to cancel the order. RIP OFF! Beware!
Shame on You 000 Domains!
Searching the Reservations Reward site, I found a phone number. The recording answers with, “To cancel your information, Press One.” Apparently, they get a lot of cancellations. No wonder!
What a rip off. I certainly hope there will be no charges on my credit card. But I am sure I will now get a mountain of junk email. Jeez 000 Domains, you stink.
Reservation Rewards is a RipOff. Shame On You 000 Domains!
BL Ochman | April 12, 2006 | Permanent Link | Comments (10) | TrackBack (
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Categories: Customer Service Issues
Tags: , 000_Domain_rip_off, consumer_beware, Reservation_Rewards_is_a_rip_off, rip_offs
Tags: , 000_Domain_rip_off, consumer_beware, Reservation_Rewards_is_a_rip_off, rip_offs
Wouldn’t want to actually read the fine print before you sign up for something, would you?
From the Reservations Reward Page, not even a link from it, just right in front of you:
“All your Reservation Rewards discounts and protection will automatically continue for just $9 a month billed by Reservation Rewards to the credit card or deducted from the debit card you used at Dotster, Inc. today. For your convenience Reservation Rewards will use the contact and credit or debit card information you provided to Dotster, Inc. today for billing and benefit processing.”
Hey, even a graphic for people who don’t read the text!
i didn’t see it! if i saw it, i wouldn’t have clicked. and there was no chance to change your mind.
It is a cheesey business model, good for you for calling them on it.
and i didn’t want to become a member, i just clicked on something that said “get a $10 cash reward”
the next screen was a confirmation of my membership. none of the standard opportunity to confirm “is this info correct?” no “click here to cancel”
BL
You may want to call your credit company in a few days (after the charge appears) and have them take it off. It’s a “fee income” partnership – easy to cancel/dispute.
Yeah… uhm… having your credit card company “take if off” (aka ChargeBack) is an all around bad idea. Just call up ReservationRewards and demand they remove all of your information from their systems, and refund any charges they have placed.
ReservationRewards might be profitable if you played it right, but who cares. You never get something for nothing. You don’t click those popups that say “Congratulations, you’re our googillionth visitor! Click here to claim your crappy prize!”
… oh wait … you did click that.
I’m furious! I never clicked a coupon, survey, or anything of the sort. I had my identity stolen on the net for clicking a stupid update link 5 years ago and am extremely careful what I do now. What really angers me is I sell wedding favors and accessories online and this is the exact thing that stops people from purchasing from responsible internet companies.
000domains sucks. period. dotster has some very shady practices, including camping on expired, popular domain names, without releasing them back into the wild. When you question them, they immediately have their “lawyer” contact you via email.
I received an e-mail from Reservation Rewards saying that I was enrolled and that $12/mo would start after a month of free trial. The email said it would be charged to my credit card number with the last four digits being …When I called the listed phone number they were more than willing to cancel; but please enter the 16 digits of my credit card; I hung up. They had my name and email address. It seemed to me that they did not have my full credit card number and were trying to get it. A week later I received a letter in US mail saying that they had sent important information to my email address (the correct address) and that it was returned as undeliverable! The letter said , It is extremely important for you to follow these instructions to verify your email address today with Reservations Rewards. I am not going to log in to their website. I expect that one of the instructions would be to enter the full 16 digits of my credit card. I have cancelled that credit card, so even if they have, or can find, the first twelve digits, they will not get any money.