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This video, for which I was interviewed in May, went up while I was on vacation. As you can see, Twitter is useful to lots of businesses. I turn up for a few seconds toward the end.

Related: How to Write Kickass Twitter posts.
What Marketers Need to Know About Twitter (for which I was practically tarred and feathered by other marketers who are now Twitter devotees when I wrote this post two years ago!)

Bonus link: Jonathan Kash’s fantastic Twitter Brand Index of companies actively using Twitter.