Jakob Nielsen's latest Alertboxdiscusses participation inequality in online communities, where 1% of users account for almost all the action. Blogs have the worst participation inequality, says Nielsen. "The problem is that the overall system is not representative of Web users."
How to overcome participation inequality?
You can't, says Nielsen, who nontheless offers suggesting including:
- make it easier to contribute
- reward people for contributing, he says, even giving them money.
- promote quality contributors by giving them extra prominence
My suggestions:
- respond to comments by getting involved in the conversation a post generates
- highlight the best comments by including them in posts or using them as topics for new posts, since not everyone looks below the hood
- ask questions. ask your readers for information and opinions and experiences
- write interesting posts so people will want to comment
- have a comment policy that makes clear what you will and will not publish. My policy: if I wouldn't tolerate it in my living room, I won't tolerate it in comments; comments have to include a valid email address
- comment on other blogs and those bloggers will be likely to comment on yours
B.L. - After reading several posts about Nielsen's 1 percent rule, it was great to see you take the next step and provide some helpful content vs. merely rebroadcasting Nielsen's theory like everyone else.
Thanks for this.
Posted by: Kevin Dugan at October 11, 2006 11:18 PM
An awful lot of bloggers just seem to aggregate other people's content. I guess they save people time. I prefer to read blogs that have original insights and short posts, like yours. :>)
Posted by: B.L. Ochman at October 12, 2006 9:19 AM
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About BL Ochman B.L. Ochman, Managing Director of Emerging Media for Proof Integrated Communications, the digital marketing arm of Burson-Marsteller, has been helping Fortune 500 companies strategically incorporate new media into their marketing mix since 1996.