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Yahoo Mail: All Your Email and Contacts Are Gone Forever, and Screw You

yahoo.jpgLike most people I know, I have several email accounts. And perhaps it's just a bad habit, but I have several emails and contacts saved in each account. So I was pretty surprised when I logged into my Yahoo Mail account today. My hundred or so saved mail messages and all of my contacts had been deleted - and my account suspended - because I hadn't logged in for a while. If I don't want that to happen again, they said, I can pay them for a premium account. Yeah, right! I want to give Yahoo Mail money after they deleted my account. And I'm a Yahoo shareholder: I own three shares. Sheesh!

Dear Yahoo!: It would have been nice if you had bothered to tell me -- when I signed up, not after they deleted my mail and contacts - that you would ever do this. I get about 20 Yahoo! News Alerts a day, so I am going to the site and looking at the ads (in case that was what you dickheads were worried about.)

Here's the notice: <

strong>Yahoo! Mail deactivated your mail account because:

* You have not logged into your mail account during the past four months; or
* You have requested that Yahoo! Mail deactivate your account.

What does this mean?

* All email messages, folders, attachments and preferences have been deleted and cannot be recovered.
* All messages sent to nyctapdancer@yahoo.com are being returned to the sender.
* You can still use your Yahoo! ID to access other registered services on Yahoo!.
To reactivate your account, please choose one of the following options:
Reactivate and protect my Yahoo! Mail account in the future
I don't want to risk losing important messages and contact information stored in my mail account. I would like to subscribe to Yahoo! Mail Plus so that my account will not be deactivated again in the future if I don't use it for four months.

Reactivate my account without protection
I know that my account will be deactivated again in the future if I do not log in for a four-month period. I understand that I will risk losing valuable email messages and other important information.


Categories: Worst Practices
BL Ochman | Sep 7 06 2:15 | TrackBack (0)

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About BL Ochman
BL Ochman
Blogger, social media strategy consultant to Fortune 500 companies, and sought-after corporate speaker B.L. Ochman heads the creative team of whatsnextonline.com. She also publishes the Ethics Crisis blog for SRF Global Translations


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