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Reservation Rewards is a RipOff. Shame On You 000 Domains!

reservation_rewards.jpg
When I renewed two of my domains today at 000 Domains, there was a button that said "Get a $10 Cash Reward: click here." Innocently, I clicked for more information. But it wasn't me who got information, it was Reservation Rewards.

Reservation Rewards had been given my credit card and personal information by 000 Domains and charged my credit card a fee for membership without telling me what that fee was or giving me a chance to cancel the order. RIP OFF! Beware!

Shame on You 000 Domains!
Searching the Reservations Reward site, I found a phone number. The recording answers with, "To cancel your information, Press One." Apparently, they get a lot of cancellations. No wonder!

What a rip off. I certainly hope there will be no charges on my credit card. But I am sure I will now get a mountain of junk email. Jeez 000 Domains, you stink.


BL Ochman | Apr 12 06 10:49 | TrackBack (0)

Comments

Wouldn't want to actually read the fine print before you sign up for something, would you?

From the Reservations Reward Page, not even a link from it, just right in front of you:

"All your Reservation Rewards discounts and protection will automatically continue for just $9 a month billed by Reservation Rewards to the credit card or deducted from the debit card you used at Dotster, Inc. today. For your convenience Reservation Rewards will use the contact and credit or debit card information you provided to Dotster, Inc. today for billing and benefit processing."

Hey, even a graphic for people who don't read the text!

Posted by: Malcolm Staudinger at April 12, 2006 12:35 PM

i didn't see it! if i saw it, i wouldn't have clicked. and there was no chance to change your mind.

Posted by: B.L. Ochman at April 12, 2006 12:56 PM

It is a cheesey business model, good for you for calling them on it.

Posted by: Alice Marshall at April 12, 2006 1:22 PM

and i didn't want to become a member, i just clicked on something that said "get a $10 cash reward"

the next screen was a confirmation of my membership. none of the standard opportunity to confirm "is this info correct?" no "click here to cancel"
BL

Posted by: B.L. Ochman at April 12, 2006 1:56 PM

You may want to call your credit company in a few days (after the charge appears) and have them take it off. It's a "fee income" partnership - easy to cancel/dispute.

Posted by: Mike Sansone at April 12, 2006 3:32 PM

Yeah... uhm... having your credit card company "take if off" (aka ChargeBack) is an all around bad idea. Just call up ReservationRewards and demand they remove all of your information from their systems, and refund any charges they have placed.

ReservationRewards might be profitable if you played it right, but who cares. You never get something for nothing. You don't click those popups that say "Congratulations, you're our googillionth visitor! Click here to claim your crappy prize!"

... oh wait ... you did click that.

Posted by: Hergs at April 13, 2006 8:47 PM

I'm furious! I never clicked a coupon, survey, or anything of the sort. I had my identity stolen on the net for clicking a stupid update link 5 years ago and am extremely careful what I do now. What really angers me is I sell wedding favors and accessories online and this is the exact thing that stops people from purchasing from responsible internet companies.

Posted by: Favors at July 10, 2007 8:05 AM

000domains sucks. period. dotster has some very shady practices, including camping on expired, popular domain names, without releasing them back into the wild. When you question them, they immediately have their "lawyer" contact you via email.

Posted by: Michael Bailey at March 17, 2008 6:11 PM

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About BL Ochman
BL Ochman
Blogger, social media strategy consultant to Fortune 500 companies, and sought-after corporate speaker B.L. Ochman heads the creative team of whatsnextonline.com. She also publishes the Ethics Crisis blog for SRF Global Translations


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