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Wal-Mart: Desperately seeking ethics

WalMart's ethical issues extend way beyond its relationships with bloggers, reported in the NY Times and in scores of blogs this week. As part of its massive "multi-pronged PR offensive," Mathew Boyle at Fortune, says that WalMart has headhunters Martha Montag Brown & Associates, seeking WalMart's new director of global ethics.

"The world's largest retailer," Fortune says, " is trying to get out in front of critics and project a reputable image."... That Wal-Mart needs to beef up its ethics organization is not too surprising. The Bentonville, Ark. behemoth has been bloodied on several fronts lately -- an $11 billion class-action discrimination lawsuit, employee pay and health benefits, and former vice chairman Tom Coughlin's alleged expense account padding have all provided ample fodder for the retailer's growing chorus of critics."
"But whom should Wal-Mart hire? The headhunters aren't talking, but retail and ethics experts contacted by FORTUNE suggested everyone from former Federal Reserve chairman Alan Greenspan to Sherron Watkins, the Enron whistleblower."

How WalMart will give the ethics director, who oversees a department of twelve, teeth, will be the question. Half the Fortune 500 have ethics directors, but there hasn't exactly been an avalanche of ethical behavior in corporate America.

I hope the new ethics director tells WalMart that it would be ethical to start a corporate blog and engage in conversation with its publics, including its critics.


BL Ochman | Mar 10 06 3:16 | TrackBack (0)

Comments

HI,
I have just sent in the final edit of my book, "The Walmart Way" Not Sam's Way to the publisher. Hopefully it will be out in a few months if not sooner online.
Thanks,
Julie

Posted by: Julie Pierce at March 13, 2006 4:08 PM

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About BL Ochman
BL Ochman
B.L. Ochman, Managing Director of Emerging Media for Proof Integrated Communications, the digital marketing arm of Burson-Marsteller, has been helping Fortune 500 companies strategically incorporate new media into their marketing mix since 1996.

She contributes to Ad Age Digital Next, Mashable, Business Week and others. On Twitter, she is @whatsnext.

She is co-founder of the pet lovers' site and blog, Pawfun.com - where you can create and send free photo e-cards of your pets and create a variety of great products featuring your pet’s photo.

This is my personal blog, where I share my own thoughts and opinions, which do not represent the views of Proof or its clients.






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